AI you can actually trust to run your front office.
A team of AI employees that answers every call, follows up on every lead, and books the job — 24/7. Built on your business's real context, with every decision logged and reversible.
No dashboards to learn. We build it, run it, and you stay in control.
Missed call from a homeowner —
AI Receptionist answered, quoted the diagnostic, and booked a capacitor replacement for Tue 8:00 AM.
Checked your Business Brain firstOne source of truth every AI employee reads
The electrician who inspired OutboundOS didn't distrust AI — he distrusted AI making calls without knowing his business. So the Business Brain came first: one shared record of how your business actually runs, that every AI employee reads before it acts.
Services & pricebook
Service area & zones
Business hours & after-hours rules
Team, trucks & calendars
Policies & FAQs
Escalation rules
01
We build it
In onboarding we load your services, pricing, calendars, and rules into the Business Brain. You don't touch a config screen — we do the work.
02
Your workforce acts on it
Every AI employee reads the Business Brain before it answers, quotes, or books. It works from your facts, not generic guesses.
03
You stay in control
Every action is logged and reversible, and your escalation rules hand the judgment calls straight to your team.
Hire your first AI employee, or the whole team
Each AI employee owns one job and works from your Business Brain. Start with the front office; add the back office as you grow.
Front Office
Live from day oneAI Receptionist
ONAnswers every call in your company's voice, quotes from your pricebook, and books the job — 24/7.
AI Follow-up Specialist
ONTexts back missed calls in seconds and chases every unbooked lead until they book or opt out.
AI Review Manager
ONRequests a review after every completed job, and routes unhappy customers to you before they post.
Full Workforce
Add as you growAI Office Manager
ADD-ONKeeps customer records, notes, and daily admin in order so nothing slips through.
AI Scheduling & Dispatch
ADD-ONBooks and routes jobs against your calendar and crew availability.
AI Estimator
ADD-ONDrafts estimates from your pricebook for your one-tap approval — never sends without you.
AI Collections
ADD-ONFollows up on unpaid invoices — polite, persistent, and on schedule.
Priced against the hire you'd make anyway
A one-time build plus a flat monthly to run it. Compare it to a front-desk hire at $3,000–4,000/mo — the AI workforce never quits, never calls in sick, and works around the clock.
Front Office
Your front desk, staffed 24/7 — for less than half a CSR's salary.
$3,000–4,000
$1,200–1,800
/mo, managed
AI Receptionist, Follow-up & Review Manager
Business Brain build & onboarding
Integration with your CRM & phone
Human escalation rules
Monthly performance report
Fully managed & monitored
Full Workforce
An entire office team for the cost of a single hire.
$6,000–9,000
$3,000–4,500
/mo, managed
Everything in Front Office
AI Office Manager & Scheduling / Dispatch
AI Estimator (with your approval)
AI Collections
Priority support
Quarterly optimization reviews
Custom
For multi-location shops and 50+ employees.
Let's talk
Custom
quote
Multiple locations & brands
Custom AI employees
Deeper systems integration
Dedicated support
Built after an electrician told me the truth
OutboundOS started as an AI receptionist. Then a client — an electrician — said the thing that changed the company: he didn't distrust AI. He distrusted AI making decisions without enough context about his business.
He didn't distrust AI. He distrusted AI that didn't know his business.
So we stopped selling one bot and built a workforce: specialized AI employees that share one Business Brain and work under human oversight. We're not an agency handing you software to run — we build and operate the system, and you stay in control.
— Francisco Roncalli, Founder
One job per employee
Specialized AI employees that each own a single responsibility — not one bot pretending to do everything.
Logged & reversible
Every action is on the record and can be undone. You are never in the dark about what happened or why.
We run it, you don't
Fully managed. No dashboards to learn, no automations to babysit — we build it and keep it running.
Humans on the hard calls
Your escalation rules hand the judgment calls straight to your team. The AI knows its limits.
See it run on your business
The demo is the proof. In 30 minutes we'll show the AI workforce handling a real call, loaded with a business like yours — so you can judge the trust for yourself.
Watch the AI Receptionist handle a live call
See how the Business Brain maps to your shop
15–30 minutes, no commitment
Prefer to write first?
Send a note and we'll get back to you — or email francisco.r@outboundos.net.